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User cannot load Service Desk forms in Chrome

Dena Campasano
Contributor
March 3, 2021

I have a user who cannot load our Service Desk forms when using Chrome.

They can load the Service Desk home page, and click on our service desks, but when opening a form they get the header and then this message where the form should be:

Chrome.JPG

 

I logged in as the user on my computer and it works fine for me.  They have no issues using other browsers.  Is there a known setting that may be causing this?

1 answer

1 accepted

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Answer accepted
Dena Campasano
Contributor
March 4, 2021

Resolved by clearing browser cache.

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CLOUD
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PREMIUM
PERMISSIONS LEVEL
Product Admin
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