Unsaved comment

[Deleted user]

I bet it's very simple but it's not obvious in the GUI.

How can you show an 'unsaved comment' and save it?

[Angélica Luz · Accepted solution]

Hello Ivo,

Thank you for reaching out to Community!

Usually, an unsaved comment shows when clicking on the comment box. It doesn't show a message that there is an unsaved comment, but when clicking to add a comment, it will show the comment that wasn't saved.

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

[ingrid_gain]

Yes, it does show as unsaved:

[Mary Brannen]

I spent a lot of time trying to restore my comment. Eventually I was able to find this site but I searched many combinations of 'unsaved comment' in the help section of Jira because I thought it was user error on my part.

At least update your help page to explain that this is bug if it has been a known issue for two years.

[ingrid_gain]

Glad you were able to restore it. I could never get to that point.

Just one of the reasons I'm not a fan of Jira.

[Angélica Luz]

Hello @ingrid_gain,

Welcome to Atlassian Community!

Thank you for sharing the screenshot. 

The issue that you are facing is related to a known bug. For more details, please check the ticket below:

• Previous comment text is appearing while adding a new comment

Please, click on “This affects my team” and also watch to receive updates about the bug fix.

Kind regards,
Angélica