Unable to create tickets in JIRA Service desk from Elastic

[Varun Subramanian]

error validating action params: types that failed validation: - [0.subAction]: expected value to equal [getFields] - [1.subAction]: expected value to equal [getIncident] - [2.subAction]: expected value to equal [handshake] - [3.subActionParams.incident.summary]: expected value of type [string] but got [undefined] - [4.subAction]: expected value to equal [issueTypes] - [5.subAction]: expected value to equal [fieldsByIssueType] - [6.subAction]: expected value to equal [issues] - [7.subAction]: expected value to equal [issue]

[Angélica Luz]

Hello @Varun Subramanian,

Welcome to Atlassian Community!

I saw that your site administrator created a ticket with our support related to the same question, but it was closed as “Resolved by Customer”.

Since it was resolved, please, feel free to share the resolution here to help other community members that may face the same issue.

Kind regards,
Angélica