Two approvals required same time
We have some tickets somehow it shows need two same approval same time, like this
The ticket is in a status called "For HR Approval", it should need one of two HR's approval to transit to next status, but some how there are two "For HR Approval" appears and none of the two approvers can approve the ticket now, the "Approve" button just don't shows up, anyone have this issue before and have a solution for it?