Time to SLA database schema

[Gleb Kartashov]

Hi! Can I please get a detailed database schema for Time to SLA plugin? Need to find "Overdue  duration field" table. Thanks!

Found this article:

https://confluence.snapbytes.com/display/TTS/Using+SLA+data+stored+in+database

which doesn't display all fields. Didn't help much

[Gökçe Gürsel {Appfire}]

Hi Gleb,

Thanks for your question. If you open a support ticket through this link  , we will gladly help you.

Have a nice day.

[Ming P]

why  I could not find this table in my jira database? My jira version is 8.5.

[Gökçe Gürsel {Appfire}]

Hi Ming,

Could you give me a bit more information about your use case? What information do you exactly need from the TTS database tables? You can also open a support ticket in our customer portal to discuss this in detail.

BR,

Gökçe

[mirunadriana]

Hello @Gökçe Gürsel {Appfire} ,

I want to add a new calendar in TTS Calendars, and I want to find this table in our database. Do you have any idea what's the name of this table? :)

Thank you!

[Tuncay Senturk _Snapbytes_]

Hi @mirunadriana 

The name of the table is AO_C5D949_TTS_CALENDAR

[mirunadriana]

@Tuncay Senturk _Snapbytes_thank you so much!

[Tuncay Senturk _Snapbytes_]

You're very welcome!