Time spent versus time remaining on SLA

[Adam MacDonald]

We have several SLAs.  We use the SLA data in filters.  In our filters, it currently lists the time remaining before the SLA is breached.  Is there a way we can show the time spent as well?

For example, if we have a "Time to triage" SLA that counts the time between when an issue is created to when it hits a certain transition, and if our SLA was set for 10 hours, and if it took 2 hours to hit that transition, the data point in the filter would say 8 hours.  We would like it to say 2 hours in the filter.

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Sample JQL:  project = PROJECT and reporter in organizationMembers(Client)

Sample Filter Columns:  time to triage SLA, key

Sample Filter Row:  8:00, ABC-293

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We would also like to include time spent in time to triage SLA.

Sample Proposed Row:   8:00, 2:00, ABC-293