Shortcut "m" for open comment does not work in Jira Service Management 5.4

[Florian Schiemann]

Hi community,

in Jira version 9.4 with Jira Service Management 5.4, the shortcut "m" for opening the comment dialog works only in the projects without Jira Service Management.

Also the link addition "#add-comment" works only in the Jira-Software projects.

I would be happy about feedback.

[Florian Schiemann]

This is the support ticket I already opened:
https://support.atlassian.com/requests/SDS-68071/

The ticket was closed by atlassian without solution.

[Bartosz Wojciechowski]

Can You share Atlassian response? Facing similar issue, but I do not have access to this Support Ticket.

[Florian Schiemann]

Sorry, but atlassian has closed the ticket without solution. 

[Florian Schiemann]

Hi @Bartosz Wojciechowski

as I opend a new Support-Ticket I got new infos to this issue. There is already a bug raised for this problem:
https://jira.atlassian.com/browse/JSDSERVER-12035

Perhaps you like to vote for this bug :-)

Best regards
Florian

[Bartosz Wojciechowski]

Hi @Florian Schiemann 

Thank You for remembering me here.

Vote sent, so maybe, maybe somewhere, sometime it will be done ;)