Hi,
I'm looking to create a queue on Service desk to look for bug tickets created in the past 2 weeks from today's date, and that also could contain 1 of 6 different email addresses in it:
created <= "-14d" AND description ~ "email" OR description ~ "email" OR description ~ "email" OR description ~ "email"
This seems to work for the text in the description, but not for created. Instead, it's showing me tickets from the past year.
Where did I go wrong?
created <= "-14d" AND (description ~ "email" OR description ~ "email" OR description ~ "email" OR description ~ "email")
Notice my use of parenthesis.
Steven--thanks. Added the parenthesis, however it's still returning issues from over a year ago.
created <= "-14d" AND (description ~ "email" OR description ~ "email" OR description ~ "email" OR description ~ "email" OR description ~ "email" OR description ~ "email")
Thoughts?
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I always get those date operators wrong.
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