Hi,
I'm using the atlasssion-python-api library to interact with the Service Desk API.
While I manage to collect queues, poll issues within queues:
- get_my_customer_requests() doesn't return me anything while I managed to assign tickets to my account through the GUI.
- anytime I pull issues from a queue, sending requests with 'start' or 'limit' parameters doesn't change anything and i can only pull the first 50 issues from the queue.
The following link says the Service Desk API is still experimental. Just trying to figure whether people managed to interact with the API to collect issues and update them properly.
https://jira.atlassian.com/browse/JSDSERVER-4186?_ga=2.128311116.1556832774.1562680521-31071625.1553272646
Are there any specific configuration required on my account to perform such requests ?
Earlier I had to modify my account rights to obtain permission to poll the different projects, so I'm assuming similar settings are required to pull properly issues and others.
Thanks,
Regards,
