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Sending a video to client in Service Desk

Benjamin Peikes
Benjamin Peikes
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July 16, 2019

How do you send a video to a service desk client? I used to be able to just upload it, and they would get the link in the email, but now when I add the video, it just puts a screenshot.

 

Even better would be if the screenshot was a link to the video.

 

Any ideas?

 

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