Send Email Automation Help

[Sam Sorto]

I have an Object Schema named "Supplier Name"

Type: "Supplier"

Objects: Various Suppliers

Attribute: email

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I also created a Custom Field where the Object can be selected from.

Field Name: "Supplier Name - NetSuite" which is "customfield_41603"

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I want to send an email to my supplier based on the email I have in the Object Attribute. I have tried the following with no success:

[arielei]

Hey @Sam Sorto 

You need to do a "lookup object" based on the value in your custom field.

Then you will be able to send an email using {{object.email}}

[Sam Sorto]

Do I have to create another field to do the lookup object or am I doing that in the To: Line in the email? Do you mind giving an example based on the info I gave?

[arielei]

Hey @Sam Sorto ,
No, if you have access with a custom field of type Asset then you can look at the field and then access all is methods.

so for example.

if you are looking at employee name, and the object has also email and address you will able to access it by doing {{object.email}} or {{object.address}}

You will only need to do a lookup object based on the value in your custom field.

[Piyush Annadate _ACE Pune_]

Hello @Sam Sorto 
Fetching value should be via the Lookup Object with the value of your customfield; and then the {{object.email}} should be it. 
Ref, old https://community.atlassian.com/forums/Jira-Service-Management/Overthinking-Lookup-Object-from-custom-Assets-field/qaq-p/2387037