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Select a request type icon : Oops! Something went wrong, please try again

Laura Revello
February 10, 2026

Hi,

 

When I attempt to select a request type icon, I receive the error message: ‘Oops! Something went wrong, please try again.’
Screenshot 2026-02-10 154032.png
This issue occurs only in Production; the same action works successfully in QA.

Thanks,

Laura

 

1 answer

0 votes
Florian Bonniec
Community Champion
February 10, 2026

Hi @Laura Revello 

 

Do you have any error in the console or in the logs ?

 

Regards

Laura Revello
February 10, 2026

In the console.

Florian Bonniec
Community Champion
February 10, 2026

What is the error message ?

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DEPLOYMENT TYPE
SERVER
VERSION
10.3.15
TAGS
AUG Leaders

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