Search by LinkedIssue between Service Management and Software

[Numa Jequier]

I have 2 projects :

• one Jira Service Management project named CSM
• one Jira Software project named NALO

In the advanced issue search, I want to filter the database to keep the CSM issues for which the NALO linked issues are named NALO-94. The filter should retrieve some results as the first screenshot shows .... but when I apply the filter there is no result (as shown in the second screenshot).

My query is : project = CSM AND linkedIssue = NALO-94

How come ? 🤷🏻‍♂️

[Dave Liao · Accepted solution]

@Numa Jequier - hi Numa! Try this JQL instead:

project = CSM and issue in linkedIssues("NALO-94")

The type of Jira project (Software, Business, Service Desk, etc.) doesn't impact the JQL used.

[Numa Jequier]

@Dave Liao Hi Dave ! Great ! Thank you very much from Paris for your swiftness in closing this issue, it works perfectly ! 

[Dave Liao]

@Numa Jequier - excellent, glad to hear.

p.s. Have a croissant for me - or get yourself some amazing Cambodian food (I love Bambou d'Or in the 13th) - I miss both of those things from Paris! 😊

[Numa Jequier]

Haha, I will tomorrow morning. Thanks for the reference, I writhe down the address :)