Running Jira Service Management on disconnected environment?

[James Park]

Is it possible to run/install Jira Service Management on a disconnected/offline environment? If so, how can this be done? 

[Nic Brough -Adaptavist- · Accepted solution]

If you mean on a system not connected to the internet, but behind a firewall so that only people ocurrently on your network can connect to it, then yes.  If you mean disconnected entirely, then still yes, but it won't be a lot of use as only people logged into the server you are running it on will be able to use it.

You'll need to download the installer, run it on your server to install the software, and that's about it.  But bear in mind you can no longer get a new or evaluation licence for Server, so you'll want to be looking at Data Center editions instead.

(I'm assuming you mis-tagged this with "Cloud" - Cloud is software as a service, by definition, you don't run it yourself, let alone disconnected)

[James Park]

Thanks for the answer! It was what I was looking for. Sorry for the incorrect wording but yes I didn’t mean to tag this with cloud and I meant what you had mentioned in your first paragraph. If you could answer one more question, what is the difference between server edition versus the data center? 

[Nic Brough -Adaptavist-]

The main differences are that DC has clustering (load balancing and high availability, including no-downtime upgrades), archiving, support for CDNs, SAML, Advanced roadmaps and more advanced security audits.  The other two things you'll need to look at is that server is going away and the price model for DC is very different.