Reports

[Becky Ryba]

Is there a way to run a report to capture tickets created for a specific date and time parameter?

[Ben Poulson]

For a more direct answer, here is the JQL query you would run to get all completed tickets (sorted newest-oldest) for project XXX created between December 3, 2018 and December 13, 2018 (arbitrary dates picked for example purposes):

project = "XXX" AND status = "Completed" AND createdDate >= "2018/12/3" AND createdDate <= "2018/12/13" ORDER BY created DESC

If you want tickets from, say, this month (instead of specific days), it would be:

project = "XXX" AND status = "Completed" AND createdDate >= startOfMonth() ORDER BY created DESC

Note: if using startOfMonth/Week/Day/Year(), if you put a number in the parenthesis, you can modify the amount of time (i.e. startOfMonth(-2) refers to two months ago (in January 2019, startOfMonth(-2) refers to November 1, 2018), the same applies to startOfDay(), startOfWeek(), etc.)

[Jack Brickey]

@Becky Ryba, welcome to the Community. For sure you can do this. If you provide your specific goals I might be able to help more precisely. In the meantime the following is quite useful - Becoming-a-JIRA-Search-Ninja-The-secret-powers-of-JQL

[Victor Mutambuki]

Becky,

Reports
https://confluence.atlassian.com/servicedeskserver/setting-up-service-desk-reports-939926426.html

Victor