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Release notes from Jira and Servicedesk

Bartlett, Leigh
January 18, 2019

We have our dev projects in Jira and out support projects in Servicedesk. Occasionally there will be a release that includes issues from both the jira dev project and the support servicedesk project.

At the moment, our PM's need to pull a release note from Servicedesk, and also from Jira creating two separate ones and consolidate them.

Is there a way to link them both together in someway that may make this more efficient? 

2 answers

0 votes
Aron Gombas _Midori_
Community Champion
June 3, 2019

Better PDF Exporter is a cloud app that can generate release notes (and document in general) from any set of issues. If you can write a JQL that returns the complete data set, then it is just an extra click to get the release notes.

0 votes
Jack Brickey
Rising Star
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January 18, 2019

There is no way to do this at least natively. Maybe an addon but “releases” in JSD is a foreign concept to me and unsure how this is even accomplished.

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