Update the two values ​​of a cascading select field

[Ronaldo Rosales]

Dear.

I am creating an automation that after creating an incident certain fields autocomplete, I would like to know how to do this for a cascading field that is not shown in the list of options of the automation rule.

[Deepanshu Natani · Accepted solution]

Hi @Ronaldo Rosales ,

Cascading select fields will not be displayed in the list of fields.

In order to set values for such fields, you need to use the "More Options" and then enter JSON code like:

"fields": {
        "<field name>" : { "value": "<value1>", "child": { "value" : "<child value 1>"} }
       } 
}

In the above code snippet, you need to replace the <> tags with values corresponding to your cascading field.

Here is an example:

[Ronaldo Rosales]

I am very grateful for your response, thank you very much!

[Test work]

I have followed the above and having the following error 

Create issue

Error while parsing additional fields. Not valid JSON.

This is what I have 

"fields": {
"cascading select list" : { "value": "<Account >", "child": { "value" : "<IT>"} }
}
}

[Muhammad Moazzam Hassan]

Remove < >