Hi @MII Dewi ,
Unfortunately, customization options are very limited. It's impossible to change it.
@MII Dewi You can use an app in marketplace like Refined to make some portal customizations. Those types of apps are not free though.
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Hello,
There's an add-on Better Search in Customer Portal which allows for the customization.
The plug-in also allows to configure where the search field should be visible on the customer portal, for example, you can enable the “search“ field on the main page of the help center or add the field for the specific project. Also, request types can be sorted with name by DESC or ASC.
For more details, you can view the article.
Also, if you have some questions regarding the application, please get in touch with us using our service desk.
BR,
Nino.
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Hi @MII Dewi 👋
Good news! We have already added such feature to our app. If you are interested, feel free to check it out - Theme Extension for JSM Cloud🧡
Cheers,
Monika
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