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Problem with version

It Hardcore
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May 29, 2018

Hello,
I have a problem with the version of jira software. I bought the latest license for jira software and service desk, but I get a message that these two versions will not work together. Why? How do I install the jira software service desk so that they work together?

1 answer

1 vote
Bastian Stehmann
Community Champion
May 29, 2018

Hi @It Hardcore,

the license you bought is not bound to a specific version, so you must not use the latest versions. Which versions do you try to use together and what is the exact error message you get?

Did you buy one Server and one Datacenter License?

It Hardcore
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2018

I am sorry for my mistake, I checked the version that I did not install the latest one like an exemplary noob. I am sorry you for the trouble and I am asking you to close ticket.

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