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Outgoing email: We use Outlook Webmail, how do we set up OAuth?

Charlotte Hernandez-Velez
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March 15, 2023

Good day to all,

I been searching for an answer to this issue. 

I need to set up outgoing mail.   The regular SMTP process is not working, so I am trying to figure out OAuth.  Our email provider is Outlook Webmail.   How can we set up outgoing mail using OAuth if we don't control the email servers?   

Thanks!

CH

1 answer

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Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 12, 2023

Hi @Charlotte Hernandez-Velez

To setup OAuth 2.0, you need access to the Azure portal (considering you are using Office 365). There is no way to do it without Admin credentials.

That said, I would recommend you open a request to your email admin team, to configure it for you.

You may share this Configuring outgoing link KB to help them set this up.

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