Hi,
We have configured JSD in an internal/closed environment and connected a public Confluence as a knowledge base.
When we receive an support request by email, the knowledge base finds a relevant article.
Now when we want to share this article as a comment to the customer, an internal URL to the KB in the customer portal is added and not the link to the public confluence article.
Can this be changed? We don't want to use the customer portal because it cannot be accessed by customers.
Strange thing is that in the panel "Related knowledge base articles" the correct public link is shown.
