We want a ticketing system that would work with call forwarding, Whatsapp integration if possible, multi-location support, time tracking, centralized ticketing.
If you are looking for a demo, you might now get everything in one demo. You can find various demos on YouTube. Also, you can reach to the connector vendor for the Whatapps Demo.
Would recommend start with a free JSM cloud instance and then start playing around with the application. It's free for up to 10 users.
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