Hi,
I've created custom user property (mobile number) via REST API (for both customers and jira-servicedesk-users) but thes properties are not displayed on User Profile GUI but returned when I query user properties using the REST API. FOr example, I've performed following operations:
Operation Set -1:
1. Set User properties:
PUT https://<hostname>/rest/api/2/user/properties/Testprop1?username=arifuli
{"value":"Azerconnect"}
2. Get User Properties:
GET https://<hostname>/rest/api/2/user/properties?username=arifuli
{"keys":[{"self": "https://<hostname>/rest/api/2/https://servicedesk.azerconnect.az/rest/api/2/user/properties/Testprop1?userKey=JIRAUSER10503","key": "Testprop1"}]}
3. Query the user profile on GUI but the property Testprop1 is not present.
Operation Set -2:
1. Add user property from User Management GUI
2. Query the user properties using REST API - the property defined on GUI is not returned.
Jira Code Version: 8.8.0 (Data Center)
Service Desk: 4.8.0 (Data Center)
Any help would be really appreciated.
Regards,
Arif
