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Jira Service Desk Stuck in Customer portal with firefox

Soheil Gharedaghi December 19, 2019

Hello,

When my client wants to raise a request in the service desk with firefox, stuck in the request page, I've tried to figure out the problem in firefox's developer console and saw this error:

Error: Permission denied to access property "apply"  

I should say that everything is fine with chrome and safari.

Regards.

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JP _AC Bielefeld Leader_
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December 19, 2019

Hi,

what JSD version are you using. Any extensions in Firefox or just a plain new installation? What version of Firefox? Google delivers various answers to the error message pointing to browser addons.

Best

JP

Soheil Gharedaghi December 19, 2019

Hi,

Thank you for your reply You and google were right :D it was from Flox download manager extension, now it's disabled and everything works fine.

Thanks.

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