Jira Service Desk Stuck in Customer portal with firefox

[Soheil Gharedaghi]

Hello,

When my client wants to raise a request in the service desk with firefox, stuck in the request page, I've tried to figure out the problem in firefox's developer console and saw this error:

Error: Permission denied to access property "apply"  

I should say that everything is fine with chrome and safari.

Regards.

[JP _AC Bielefeld Leader_ · Accepted solution]

Hi,

what JSD version are you using. Any extensions in Firefox or just a plain new installation? What version of Firefox? Google delivers various answers to the error message pointing to browser addons.

Best

JP

[Soheil Gharedaghi]

Hi,

Thank you for your reply You and google were right :D it was from Flox download manager extension, now it's disabled and everything works fine.

Thanks.