Jira Service Desk Chrome JavaScript load error

Jordan Jacak October 15, 2018

Attempting to access Jira Service Desk via Chrome, at times I receive the following error message:

 

JavaScript load error

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/2.6.36

 

This issue has not been consistent and only just happened this morning after clearing my browser/cache. After a bit of time it resolved on its own, but prevented me from accessing any tickets this morning.

 

Can anything be done to resolve this going forward?

1 answer

0 votes
Dries Grobler Jr
Contributor
January 30, 2020

Not ServiceDesk but just going to our instance on Jira on Chrome:

 

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/5.0.93

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