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Jira SD Question - Different Types of (infra, Security, Application) selects different CAB members.

Richard Rees
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November 12, 2018

Hello.

We are trying to create a Change page in Jira SD that allows us to select different "types" of changes from a drop down field  (infra, Security, Application) and then the CAB members (Approvers) are selected automatically based on the type 

So Infra change - The Infra team approves (Plus one Dev, Sec), App changes App team (plus one Dev, Sec). 

Has anyone done this? (Sorry if its a dumb question). 

R

 

p.s.

We are using Jira Cloud version.

 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 14, 2018

Hi Richard,

It's possible to add approvers based on the request type by creating an automation.
I've created one and it works:

As you will need to set approvers for different request types, then you will click on "Add branch", then it will look like:

Screenshot 2018-11-14_11-13-56.png

When it happens...
Issue created
If these match...
Issue matches: "Request type" = "Technical support"
Then do this...
Edit: "approvers"
Otherwise, if these match...
Issue matches: "Request type" = "Security"
Then do this...
Edit: "approvers"
Otherwise, if these match...

Hope this helps!
If that's not what you need, please, give us more detailed information about the configuration that you need to do.

Regards,
Angélica

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