Hello.
We are trying to create a Change page in Jira SD that allows us to select different "types" of changes from a drop down field (infra, Security, Application) and then the CAB members (Approvers) are selected automatically based on the type
So Infra change - The Infra team approves (Plus one Dev, Sec), App changes App team (plus one Dev, Sec).
Has anyone done this? (Sorry if its a dumb question).
R
p.s.
We are using Jira Cloud version.
Hi Richard,
It's possible to add approvers based on the request type by creating an automation.
I've created one and it works:
As you will need to set approvers for different request types, then you will click on "Add branch", then it will look like:
When it happens...
Issue created
If these match...
Issue matches: "Request type" = "Technical support"
Then do this...
Edit: "approvers"
Otherwise, if these match...
Issue matches: "Request type" = "Security"
Then do this...
Edit: "approvers"
Otherwise, if these match...
Hope this helps!
If that's not what you need, please, give us more detailed information about the configuration that you need to do.
Regards,
Angélica
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