Hello to everyone.
Help needed.
I have JETI (Email This Issue plugin) install with JSM and i want to setup user notifications of comments such a way:
1. "When a User posts a comment to issue send notification to Support Users but not to the User"
2. "When a Support User posts a comment to issue send notification to everyone but that Support User"
Sadly, JETI has only JQL filter option to make that.
I think filter should be like
"reporter != {{issue.comments.last.author.displayName}}" but it expected does not work.
Is it possible to solve this?