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JQL. Reporter to LastCommentAuthorName field value compare.

Logistics1520
August 8, 2023

Hello to everyone.

Help needed.

I have JETI (Email This Issue plugin) install with JSM and i want to setup user notifications of comments such a way:

1. "When a User posts a comment to issue send notification to Support Users but not to the User"

2. "When a Support User posts a comment to issue send notification to everyone but that Support User"

Sadly, JETI has only JQL filter option to make that.

I think filter should be like

"reporter != {{issue.comments.last.author.displayName}}" but it expected does not work.

Is it possible to solve this?

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