Hello!
We currently use "Automation For Jira" addon to integrate SLA deadlines to post to Teams.
I would like to use something similar to check if our team is meeting ticket goal.
I think using the automation rule "Schedule" would fit this by using JQL but I am stuck on how to implement this.
I would like to first check how many incidents are open.
Then add logic if below a certain number to say "meeting goal".
And likewise if above say "Missing Goal".
And then use a webhook to teams.
Would this be possible to use JQL for?
I was not sure based on the logic involved.
Thanks!
