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JIRA Status doesn't update after approval unless reload

JIRA Status doesn't update after approval unless reload

Once ticket is approved/declined, it doesn't show next transition in JSM customer portal.

5 answers

1 vote

Hi @Smriti Lohani - Does it show up in the portal after a refresh? It does take a few moments for it to update.

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Yes it does show up after refresh but i was expecting it to refresh the page by default after approval.

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