It only accepts email for customers, I need names and phone #s.

Steve Hart
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May 9, 2018

I'm trying to enter my customers and it is only allowing me to enter an email. I need to enter customer names and phone numbers, time zones at a minimum. How can I enter this info?

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Brittany Wispell
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May 9, 2018

Hello @Steve Hart

There is currently now way to do this unfortunately. 

You could add a couple of custom fields for these items upon creation of a ticket for the customer to fill out. 

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