Issues across multiple projects

[Chris Bilger]

I am wondering if there is a way to have one screen that when completed will open issues across multiple projects.  An example would be a project created for IT, Finance and HR

If there was a single screen for a New Hire with a bunch of required fields.  Submitting will then open issues into the IT, Finance and HR projects with the information they need for tasks to be accomplished.

Simplified Example;  the fields are Start Date, location, IT requirements, labor category, manager...

The IT ticket that gets open needs Start Date, Location and IT Requirements

Finance issue needs to have start date and labor category...

It would be nice to give someone a single pane of glass to submit on issue that spawns off the required tasks across projects.

Does this capability exist? 

[Jack Brickey]

I'm thinking you would use an automation addon, e.g. Automation for Jira. The way I would implement would be if a certain issuetype was created meeting whatever criteria then it would trigger the automation to create associated issues for the respective groups. I do this today for onboarding new hires.

[Sravan Kumar]

Why new projects? We've had a similar requirement and I did that in a single project by using the subtask feature and the whole team liked it having everything under one roof!!

For instance if there is new candidate that has newely Hired; The candidate will need IT for laptop, HR for HR services, Accounts for accounting purposes; all I dd was designed the screen with all the custom fields as needed by the management(this may vary according to yours) and with that I've created 3 fields such as "Does the candidate need Laptop" with drop-down options Yes and No - if the manager says Yes; IT sub ticket will get auto created(by using script runner plugin post-functions) and gets assigned to IT and same goes for HR and Accounts. So by doing this each of them can have their own individual screens and once all the sub-tickets are closed you may close the parent.

Hope this helps:)

[Victor Mutambuki]

Chris,

The only thing i can think of is Portfolio for JIRA.

Victor