We need to export customer by project in Jira service desk, we found a wa to get them by sql query as describe in the following link : https://community.atlassian.com/t5/Jira-Service-Desk-questions/Customer-export-list/qaq-p/859664
but the customer are not add to this role Jira service desk role , so this solution doesn't work for us .
The customer are added to organization.
Is there other query or other solution that we can use ?
Thanks in advance
There is an experimental REST API resource for fetching users of an organisation.
Ravi
Hi Ravi,
Thanks for you response , i will try and let you know :)
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Hi Houha,
not being a developer myself I usually look for pragmatic, no code solutions. Is this something you would need to to on a regular basis? Are we talking about a lot of customers?
I am just asking because if you go to the "Service desk customers" tab in your project, you have a list of all customers (via organisation, group,.. anything).
You could just select them and copy paste them to a file.
But of course this is a very ugly solution only suitable if no other options are available and for one time actions.
Cheers,
Tessa
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