Is rest api available for creating request in JIRA on premise version 8.4.1?

[KUMARESAN MUPPIDATHI]

Is rest api available for creating request in JIRA on premise version 8.4.1?

I wanna do CRUD operations on request in JIRA servicedesk on premise version 8.4.1.

Kindly help me as soon as possible.

[Ismael Jimoh]

Hi @KUMARESAN MUPPIDATHI 

Do you mean you want to create issues in A Jira Service desk project?

If yes, you can use this for creating your issue: https://docs.atlassian.com/software/jira/docs/api/REST/8.1.0/ look for the create issue operation. Note that the values you parse must match available form fields.

You can use automation to set the Customer Request Type.

Hope this helps.

[Phill Fox]

Hi @KUMARESAN MUPPIDATHI 

Welcome to the Atlassian Community.

The REST API is fully documented and available at 
Server/DC - https://developer.atlassian.com/server/jira/platform/rest-apis/)
Cloud- https://developer.atlassian.com/cloud/jira/platform/rest/v3/

You have tagged your post with Cloud deployment type but have quoted a server/DC version (8.4.1) number so I have provided you with both links. Most of the time the functionality is identical but there are edge cases in the APIs where it is slightly different so make sure you look at the one appropriate to your deployment.

and you will find a worked example of how to create an issue at https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/

There are additional APIs available for Jira Service Desk which build on the ones above that are common to all Jira installs (Core, Software, Service Desk) Note on server you should replace 4.9.1 with the version number of your install

Server/DC-  https://docs.atlassian.com/jira-servicedesk/REST/4.9.1/
Cloud-  https://developer.atlassian.com/cloud/jira/service-desk/rest/

All the best

Phill