We currently have SLA's of less than 30 minutes, and we aren't able to send an alert with the current config until a breach has occurred.
The field for the time frame does not seem to be configurable.
Dear @Bartlett, Leigh,
you are right. I had a look in both Cloud and Server version. 60 min, 30 min and breach are the defaults.
One solution would lead to a tool - breach. Trigger notifications less than 30 minutes by an external script that uses the REST API.
Another way would be to raise a suggestion at jira.atlassian.com.
So long
Thomas
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
There already exists a suggestion. You can vote for this.
Thanks @Thomas Deiler! I've voted and added myself as a watcher to these, fingers crossed.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.