Is it possible to create a task from confluence?

We want to automate the creation of a task in Jira SM from the content of confluence page.

The content of such a confluence page would be the details of a deployement lists of software packages for an IT hardware group.

The creation of a Jira task would be trigger by the event "save" of a confluence plage.

3 answers

2 votes

@Cecilia Pérez

Welcome to the community.

It is my understanding there is no out of the box solution that can achieve what you are asking. It is typically done via a 3rd party add-on by vendor

Here is a link to Marketplace for you to conduct further possible 3rd party add-on - https://marketplace.atlassian.com/search?query=conflunce+JSM+issue+creation&product=confluence&hosting=dataCenter

Hope this helps.

Best, Joseph

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1 vote

Hi @Cecilia Pérez

Welcome to the community.

ON Server/DC this is not an option as there is no Confluence automation , this is an exclusive CLoud feature.

You would need to look at 3rd party marketplace solutions, see the options provided in other replies on your post.

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Hello,

We are running Confluence Data Center 10.2.6 and Jira Service Management Data Center 11.3.2, both on-premise.

We would like to use the native /jira macro in Confluence to create Jira issues directly from Confluence pages, as a lightweight alternative to third-party marketplace apps.

Current behavior:
The macro always displays the same 4 fields regardless of the target project:

Project
Issue type
Summary
Description

What we would like to achieve:
We need to expose additional custom fields specific to our Jira project when creating an issue from Confluence; for example, fields like labels, priority, or any other field configured in our Jira project screens.

Our questions:

Is there a way to configure which fields are exposed in the Jira macro on the Confluence side?
Is there a configuration on the Jira side (screen schemes, field configurations) that would influence what the macro displays?
If native configuration is not possible, what would be the recommended approach to achieve this without third-party apps?

Thank you for you support.

Best regards,

Cecilia Pérez

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Hi @Cecilia Pérez

The Jira macro in Confluence is for showing Jira issue information on a Confluence space.

This macro can't create issues.

The macro settings can be adjusted to see what information for the found Jira issues can be shown, this is based on the fields used on the issue types on the Jira side.

See the documentation of this macro; jira-issues-macro

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You can also create issues from Confluence via the jira macro:

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Hi @Cecilia Pérez

The Jira macro can't expose more fields, this is not configurable.

For the Jira side there is no option to influence this.

There is no other approach.

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Hello @Marc -Devoteam- ,

We found a workaround with this call:

https://YOUR_PORTAL_URL/secure/CreateIssueDetails!init.jspa?pid=PID_PROJET_IN_JIRA&issuetype=ID_ISSUE_TYPE

We can close this topic.

Thanks for your help!

Cecilia

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Like • Marc -Devoteam- likes this

Hi @Cecilia Pérez

Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

P.S. If the answer is very valuable to you, please share some kudos.

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1 vote

Hi @Cecilia Pérez welcome to the community!

I believe this is possible on Confluence and JSM Cloud but I'm unsure if the same functionality exists on server, if Confluence server has automation functionality then possibly a rule like this (from confluence cloud) may work 2026-07-08 17_21_13-Corporate Engineering - Confluence.png

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Is it possible to create a task from confluence?

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