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Intermittent email notifications

Dorothy Fremder
Dorothy Fremder
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October 9, 2024

I am not receiving email notifications consistently when a new ticket is created even though I am watching our WIKI intake page. 

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Valerie Knapp
Valerie Knapp
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October 13, 2024

Hi @Dorothy Fremder , welcome to the Atlassian Community and thanks for your question. 

Please can you verify the customer notifications and notification schemes of the JSM project? These are what determine to whom and for what notifications are sent. 

Best wishes

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