Intermittent email notifications

[Dorothy Fremder]

I am not receiving email notifications consistently when a new ticket is created even though I am watching our WIKI intake page. 

[Valerie Knapp]

Hi @Dorothy Fremder , welcome to the Atlassian Community and thanks for your question. 

Please can you verify the customer notifications and notification schemes of the JSM project? These are what determine to whom and for what notifications are sent. 

Best wishes