Insight - Set Insight field by automation

Question

Hello

Is it possible to link Inisght object to the Jira issue when issue is created by Inisght Autoamtion?

Thanks

Dario B · Answer

Hello @Admin ,

I am not super familiar with this topic but I believe you are talking about the legacy app "Insight for Jira Cloud" (please correct me if I am wrong).

Now, if my understanding is correct, what you are trying to achieve is not supported out of the box using the Insight automation engine. However, as a workaround, you can instead create an automation rule that sends an Http Request to set an Insight object to an issue field using the Jira Cloud REST API endpoint to create an issue.

For more details on how to achieve this, please see:

* Jira Cloud REST API 
* Insight Automation 
* Jira API - Insight object customfield community thread explaining how to set the field(s) using REST API

Finally, please notice that the Insight cloud app will go end-of-life for existing users on March 31, 2022.

I hope this helps.

Cheers,
Dario