IQL filter with multiple values

[rdebab]

Hi, is it possible to filter an Insight control based on labels custom field like this:

I am using this filter but does not work (customfield_10256 is my label custom field):

Thanks in advance for your help.

[Margo Martis]

Hello @Joseph Chung Yin !

Question about you mention: It can only handle a single look up value (In the case of your custom label field can contain one or more values).

Do you know when it will start supporting multible look up values?

Like at the moment i have Systems and system roles. 
When i select one system i get all the roles of the system, but when i select multible systems i get no roles at all. 

infosüsteem in ${customfield_10179}    (<-- syntax )



Best, Margo

[Joseph Chung Yin]

@Margo Martis -

As of now, the limitation is still not fixed by Atlassian.  I would recommend you to follow-up with Atlassian Support (https://support.atlassian.com to see what is their ETA on the fix.

Best, Joseph

[Joseph Chung Yin]

@rdebab -

Welcome to the community.  Yes, you certainly can.  However, as far as I know there is a current limitation on the custom field value check against multiple incoming value.  It can only handle a single look up value (In the case of your custom label field can contain one or more values).  It will work if your custom label field only contains a single value.

I think there is a syntax error in our Filter Issue Scope (IQL) -

Please try the following -

"Matricule" in ${customfield_10256.name}

Again, it should work as long as your custom field doesn't have multiple values.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[rdebab]

Hi Joseph,

Thanks a lot for your reply.

It s still not working unfortunatly. But when retreiving data from summary field for example : Matricule in ${summary} it s working like a charm:

However, I need a solution that allows me to filter againt multiple values as input. Is there any efficient workaround please?

[Joseph Chung Yin]

@rdebab -

Can you ensure that you are referring to the correct custom field's internal ID?  Lastly, using placeholder for handling multiple values may still be an issue.  I would recommend that you contact Atlassian Support to obtain further assistance from the Insight team.

One thing you can try is to create another custom field (single select dropdown) and test it out.  I have a feeling that "Labels" custom field may not be supported or there is an exist limitation using the labels field as a placeholder in IQL filter.

Hope this helps.

Best, Joseph