Community
Products
Jira Service Management
Questions
I seem to have lost the ability to approve changes

I seem to have lost the ability to approve changes

The approve button has somehow disappeared from the Change Screen and I don't know how to get it back.

2 answers

1 accepted

0 votes

Answer accepted

I signed up for a Cloud account and the feature is working properly there. I migrated my instance to the hosted solution and no longer care about this issue.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Jeremy,

Who set up your service desk? They could have removed that option.

Victor

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I setup the server and I am the only person who can make changes. The approval button seems to have vanished. I looked through the "Screen" setup pages and I don't see any options for adding or removing buttons. Fields are editable but not the buttons. I searched for the docs but couldn't find anything about the buttons.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

I seem to have lost the ability to approve changes

2 answers

1 accepted

Suggest an answer

Was this helpful?

Thanks!

TAGS

Atlassian Community Events