I am unable to access the Create button whenever I raise a request in the service desk portal. Our customers are also facing the same issue.
Kindly assist.
Best regards,
Emmaculate.
check permission scheme to see create issue permissions
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Team,
I have granted permission but still, the Create button is not enabled.
Screenshots attached herein.
Thank you.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.