How to show statuses in Customer Portal Requests

[Carlos Madera]

Cant see more than Open Requests and Closed Requests on the customer portal's requests page. How do i show all statuses in my instances?

[John Funk]

Hi Carlos - Open requests are just requests that are not Closed and vice versa. So between the two of them, that's All requests. 

[Elitsa Velikova _Nemetschek Bulgaria_]

Hi @Carlos Madera ,

More advanced filtering options for the portal are only available through thirds-party apps. 

You can have a look at our app Advanced Portal Reports which allows portal users to search, filter and export all their requests, including many additional details (incl. SLAs, custom fields, etc.).

Cheers,

Elitsa