How to integrate jira service desk with jenkins to trigger the jenkins build

[schitti2]

We configured Jenkins details in JIRA webhooks and in jenkins JIRA details are provided.

But jenkins didn't get any update from JIRA. Is any additional configuration need to be done.

I tried different steps, please any one help me.

[Angélica Luz]

Hi schitti2,

Welcome to Atlassian Community!

I saw that you created two tickets with our support related to webhooks and Jenkins and they are already helping you, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once both tickets are resolved, feel free to share the resolution with us to help other community members that may face the same issue.

Regards,
Angélica