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How to hide automatic response from Customer Portal view?

Sola November 26, 2018

Dear all,

Customer Portal default show "activity" that make view include many unimportant "Automatic response".

 Auto.jpg

I want hidding those "Automatic response" or only show "comments" history for my customers. Where can I set this?

Thank you!

1 answer

1 accepted

1 vote
Answer accepted
Deleted user November 26, 2018

Hi @Sola,

 

Currently, this feature is not available, we have a feature request https://jira.atlassian.com/browse/JSDCLOUD-5981 for the same. 

 

Feel free to add yourself as a watcher to the feature request to be notified on the updates and cast a vote to increase issue visibility.

 

Regards,

Vijay Ramamurthy

Sola November 27, 2018

Hi @[deleted],

Thanks for your information.

 

Regards,

Sola Chen

Ismail Saleh
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March 31, 2021

Hi Vijay,

Is this feature available now for a free  Plan ?

Ismail Saleh
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March 31, 2021

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