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How to give admin permissions to jira user for service desk only

Chelsea Kulick
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July 13, 2018

We're considering transitioning our support team over to jira service desk. We already use jira to manage development projects, but we just added service desk and I am trying to set it up for our service team but do not currently have admin access to jira. Is there a way that the current administrators can give me admin access to service desk only? 

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Nic Brough -Adaptavist-
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July 13, 2018

There's no separation - you're either an admin or you are not.

That said, most of the service desk config is done in the project - get your admins make sure you are a Service Desk agent and a project administrator for the service desk projects you are configuring.

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