How to exclude administrator from a current Service Desc license tier.

[Alexander Poryvkin]

Hi. I've installed jira service desc and jira core. I'm the main administrator for both of the applications but i'm not supposed to be a service desc manager. Is it possible to exclude myself from the current license tier? When i try to disable application access i get the message:

You cannot remove yourself from this application, because by doing so you will lose the admin logon access to Jira.

[Alexey Matveev · Accepted solution]

Hello,

Have a look at the Applications->Application access. I guess, you have there the jira-administrator group for the Service Desk application. Exclude this group.

[Alexander Poryvkin]

Thank you! It works.

[Alexey Matveev]

You are welcome!