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How to disable notifications for some customers Not all?

How to disable notifications for some customers Not all?

We get a few alerts through to the service desk as well as general notifications from no reply email address and would like the ability to stop notifications going back out to them.

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you need to go to project > project settings > customer notifications and configure your needs there.

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Hi Jack,

I've checked back there and cant see how to tell the system not to send emails to a set number of email address then they and only this set create ticket.

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Sorry Phill. I see that requirement in the title but was simply focused on the body. You cannot group customers for notification purposes. It is an all or nothing situation.

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How to disable notifications for some customers Not all?

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