https://practice.atlassian.net/servicedesk/customer/user/profile link
But not able to post the request on behalf of this customer from the Rest API (Postman).
I have gone thru out from the below link and followed the instruction mansion on below link.
https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-post
I am sharing the Post request content for your more easy reference to get more clearance about the concern.
authorization part I have given the admin login credential that I have use during creation of customer.
header 'Accept: application/json' header 'Content-Type: application/json'
Body
{
"requestParticipants": [
"qm:eeedea8b-637c-4b16-af79-15f6042989af:f60eb2dd-cecf-4cdd-8910-9eae00d8b678"
],
"serviceDeskId": "LP",
"requestTypeId": "Task",
"requestFieldValues": {
"summary": "Request JSD help via REST",
"description": "I need a new *mouse* for my Mac"
}
}
Regards,
Pawan
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.