Our company is relatively new to Jira, so please bear with me. Every time we have an employee join our organization, we have to create the following requests in Jira Service Desk:
1. The email administrator creates the new employee's email account.
2. Human Resources creates the user's account in our Human Resources system.
* HR rep cannot complete step 2 unless step 1 is completed.
3. The Local I.T. Specialist configures the new employee's telephone.
* This cannot happen until step 2 is completed.
4. Windows Administrator creates the new employee's VPN account and Active Directory account.
* Neither of these can be completed unless step 2 is completed.
5. If applicable, the Systems Administrator creates the new employee's Linux account.
6. If the new employee will be a cashier in our organization, then the office's
Local I.T. Specialist needs to create a user account in that office's cash register
system.
7. If the new employee will be adding material to our website, then the Web Developer creates a website user account.
* Cannot be completed until step 1 is completed.
My question is: is there a way in Jira Servicedesk to create all of these at once and assign them to all correct individuals? And maybe show when there is a "blockage" (i.e. show that step 4 is not complete not because of any fault of the Windows Administrator, but because step 2 is not complete yet, and that is a prerequisite to starting step 4). As it is now, creating seven different requests for every employee onboarding is a pain.
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