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How to call external API in Jira sevice desk

sc
Contributor
August 7, 2019

Dear all,

I need to test a way to call data from external sql server database and push data in Jira ServiceDesk.

For that, what is the way to write external API call in Jira Service Desk ? 

Thanks for information and samples

1 answer

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Alexey Matveev
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August 7, 2019

Hello,

The only way how you can do it out of the box is to use webhooks. You can find to send a webhook function among JSD automation functions. But webhooks can only send requests. You would need to write your own program to handle the webhook request and make all necessary changes to Jira using Jira Rest Api.

Or you can use such an app like Power Scripts or ScriptRunner.

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