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How to automatically add a sign up user to jira-servicedesk-users group ?

Vick Acina
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June 5, 2019

Hi,

I'm using Jira Service Desk 4.1.0 Server, and currently, new customers can create an account on the customer portal, but they are not assigned to a group or an application. Then, I would like to add them automatically to the jira-servicedesk-users group and the JIRA Service Desk application. Because when they are connected, the banner image doesn't appear.

Can anyone help me ?

Thanks,

Vick

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Katarzyna
Atlassian Partner
June 6, 2019

Hi,

You can achieve your goal using our app Extension for Jira Service Desk. This feature is named User Synchronisation - read more about it. The app has got a lot of smaller and bigger features for Jira Service Desk, so it's worth to try it. In case of any questions, don't hesitate to ask me directly (my email: katarzyna.pawlak@deviniti.com).

Kate

Vick Acina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 7, 2019

I did'nt know this plugin so I will look at it. Thanks !

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